Managing Conflict and Change (MGMT365)

(01/09/2023-03/05/2023)

Course Memo

The course examines workplace conflict and its relationship to organizational change. It explores the causes of conflict and identifies strategies for management and improvement. The course will also examine the necessary skills for managing change, theory underlying the creation of integrated conflict management systems in organizations, the nature of such systems and how they are developed, designed and evaluated. The primary focus will be on identification, strategizing and overcoming resistance to change.